Frequently Asked Questions
Everything you need to know about your NAMA shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free of charge, while returns for refund may incur a small processing fee.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit, as our cuts range from slim to oversized.
What payment methods do you accept?
NAMA accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your garments ethically sourced?
Sustainability is at our core. We partner exclusively with fair-trade certified factories that prioritize safe working conditions and use organic or recycled materials whenever possible.
How can I track my shipment?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to our carrier's portal to monitor your package in real-time.